Half of all enterprise companies have a formal transformation initiative with a defined, time-based outcome, and with AI-driven automation as a critical capability to achieve those transformation goals.

In this webinar, Forrester’s Craig Le Clair presents a framework for enterprises engaging in digital transformation and suggests areas of focus for implementing automation as a part of a business strategy.

Key takeaways

  • Process Dimension: Automation starts with data, and the value of processing and harnessing unstructured data in complex processes
  • Enterprise Effect: Enabling companies to effectively govern and audit automation in production
  • People Effect: Moving to a digital workforce and using real-time analytics to drive and manage workforce productivity