Gartner Report
Robotic Process Automation:
8 Guidelines for Effective Results

Learn how to ensure maximum impact from RPA and why differences in product capabilities affect automation programs


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Companies in every industry are using robotic process automation (RPA) to reduce cost, increase accuracy, improve compliance and streamline work — but differences in product capabilities have created confusion about how far the benefits of RPA extend.

To ensure maximum impact, operations and IT leaders must select products based on the unique challenges of the organization and plan automation programs based on product capabilities.

In Gartner’s report, Robotic Process Automation: 8 Guidelines for Effective Results, we feel top Gartner analyst Cathy Tornbohm provides seasoned guidance for transformation programs, but three points in particular stand out:

  • Advanced analytics: “What is your plan for building ongoing monitoring of the robot’s activities? What do you do if the RPA tool stops?”
  • Unstructured data: “Find out what has not already been automated throughout the organization.”
  • Combining automation capabilities: “More is yet to come — automation tools, artificial intelligence and RPA as a combined group of tools can achieve organizations’ goals of optimizing business activities and address IT challenges in the digital age, or fourth industrial revolution.”

Read this complimentary Gartner report and WorkFusion’s preceding point of view to get smarter about intelligent automation.

Gartner [Robotic Process Automation: 8 Guidelines for Effective Results], [Cathy Tornbohm], [27 June 2018]